Refund Policy

1. Cancel Anytime

You can cancel your subscription at any time. Cancelling stops future renewals and keeps your Pro access until the end of the period you have already paid for. Your saved maps, places and plans always remain in your account.

• Web: through the Lemon Squeezy customer portal, or the “Manage subscription” link in your account menu
• iOS: through your Apple subscription settings

2. Web Subscriptions (Lemon Squeezy)

Web subscriptions are sold and processed by Lemon Squeezy, our Merchant of Record. Because Strollio Pro is a digital service with immediate access, renewal payments are generally non-refundable once a new billing period has begun.

That said, we want you to be happy. If you were charged in error, experienced a technical problem that prevented you from using the Service, or cancelled but were billed anyway, contact us and we will review your case and issue a refund where appropriate. Refunds, when granted, are returned to your original payment method via Lemon Squeezy.

3. iOS Subscriptions (Apple)

Subscriptions purchased through the iOS app are processed by Apple. Refunds for those purchases are handled by Apple under their policies and must be requested directly from Apple at reportaproblem.apple.com.

4. How to Request a Refund

For web purchases, email us at lior@strollio.app with the email address used at checkout and a short description of the issue. We aim to respond within a few business days.

5. Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated date.